Organized files, developed spreadsheets, faxed reports and scanned documents. Patrolled areas and allowed restricted area access for authorized personnel. Completed clock hours Certificate: Assists claimants and other visitors by responding to a variety of questions, often providing the claimants with information about their right to be represented, advising them when additional evidence is necessary, and providing other background information as requested. Directed incoming calls to appropriate staff members. Wrote reports and correspondence from dictation and handwritten notes.
Planned meetings and prepared conference rooms. Received and screened a high volume of internal and external communications, including email and mail. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Develops need statements and determines all sources in requisitioning all ADP hardware and software. Based on the type of case, prepares cases and decisions for mailing by ensuring copies of the decision are sent to the appropriate parties and effectuating component. Responsible for administrative duties to the director in the absence of his secretary. Maintained the front desk and reception area in a neat and organized fashion. Created databases and spreadsheets to improve inventory management and reporting accuracy. When participating in hearings, recognized as the Agency's representative in defining the legal process and decorum to the claimant and legal representative and other participants in the hearing. Made copies, sent faxes and handled all incoming and outgoing correspondence. Forwarded client-related quality and service issues to the appropriate manager for resolution. Processed in excess of Personnel Actions, Awards, Noncommissioned Officer Evaluation Reports, Pay inquiries and other finance related documents. Picked up, sorted and handed out mail in forward deployed unit. Performed reconnaissance operations in Saudi Arabia to move unit from one location to next. Directed incoming calls to appropriate staff members. Assures all evidence and testimony presented at the hearing is complete and recorded. Notified the appropriate personnel when equipment repairs were required. Managed daily office operations and maintenance of equipment. Sets up hearing room and recording equipment, ensuring that the equipment functions properly throughout the hearing. Responsible for typing all memorandums and correspondence for LCPPO Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Wrote reports and correspondence from dictation and handwritten notes. Organized legal memoranda and client correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Education High School Diploma: Maintained an up-to-date department organizational chart. As required, monitors hearings.
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